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BOOKING INFORMATION

Please read carefully:
Our small, independent business depends on maximising occupancy, and cancellations can often result in empty villas.  We advise all guests to obtain travel and cancellation policy insurance.
 
Payment Terms & Cancellation Policy
 
Payment Terms
The balance of your reservation is due 14 days prior to arrival. By booking with us, you authorize Exmouth Escape Resort to process payment from your credit card 14 days prior to check-in.
Receive 2.5% off your booking when payment is made by EFT/PayID.
Promotional bookings may have different terms, conditions and availability periods; please refer to the promotion details.
Non-Refundable Rates: Payment is required at the time of booking. Dates cannot be changed and no refunds are provided.
 
Cancellation Policy
Cancellations or date changes made 30 to 14 days prior to arrival will incur a $55 administration fee. Cancellations or date changes made within 14 days of arrival will result in forfeiture of all monies paid. No refunds will be provided for no-shows or early departures, including unused nights.
All cancellations and amendments must be submitted in writing via email. Verbal requests will not be accepted.
Bookings made through third-party providers must also be cancelled directly with the relevant provider.
 
*Promotional and non-refundable rates may be subject to specific terms and conditions, restrictions and availability periods.
 
Force Majeure Event Policy
In the event of force majeure any booking may be rescheduled within the next 12 months but there is no refund of payments.
Force Majeure Event” means any act of God, war, terrorism, fire, flood, cyclone or any other extreme weather conditions, loss of power, epidemics or pandemics (including COVID-19), industrial disputes, slow-downs or other strike activities, riots or civil unrest, acts of government, semi government or other authorities, state and or federal government restrictions, including but not limited to restrictions on travel and gatherings, inability to obtain any necessary license or consent and delays caused by sub-contractors, suppliers or other third parties (including telecommunications carriers), material shortages or other disruption to services provided by the Manager beyond its control.
 
Security Bond
All guests must provide a valid credit card at check-in for security purposes. If a credit card cannot be provided, a $300 security bond will be required on a debit card. The bond will be temporarily held or charged and released after departure, once the accommodation has been inspected and cleaned.
General Policies
Valuables: Guests are responsible for their personal belongings. Exmouth Escape Resort accepts no responsibility for loss or damage to money, jewelry or valuables. Please lock your accommodation when unattended.
Parking: Parking is provided free of charge outside your accommodation. Exmouth Escape Resort accepts no responsibility for loss or damage to vehicles.
Cleanliness: Guests are expected to leave the accommodation in a reasonable state of cleanliness, including washing and putting away all dishes. An additional cleaning fee may apply where excessive cleaning is required.
Damages & Charges: Guests are responsible for any damage, missing inventory or unpaid charges incurred during their stay. This liability cannot be waived.
Smoking: All accommodation is strictly non-smoking. Cleaning, damage or other charges may apply if smoking occurs.
Guest Safety: For your safety, please use designated roadways and pathways when moving around the resort and to use designated stairs for access between levels. Guests are requested to exercise due care and attention at all times while on the property.
Pets: No pets are permitted.
 
Thank you for your understanding and cooperation.

TWO BEDROOM APARTMENT

DELUXE APARTMENT

CAR HIRE

Only trust booking messages from stay@exmouthescaperesort.com.au or +61 417 555 903 - Ignore anything else.