Please read carefully: Our small independent business depends on maximizing occupancy and cancellations can often result in empty villas. Cancellation of your reservation must be notified in writing via email or post. We advise all guest’s to obtain travel and cancellation policy insurance.
Exmouth Escape Resort provides immediate confirmations for bookings made on the website and as such credit card surcharges are automatically applied. Acceptance of all charges is deemed to have occurred by the placement of reservation via the website. If you don’t wish to incur the credit card surcharge please contact us 21 days prior and make a direct booking via the telephone.
We can then provide the bank details for direct deposit of monies. Change of mind of payment method within 21 days prior to arrival, all fees and charges will apply.
- The balance of your reservation is due 14 days prior to arrival
- ALL credit card payments incur credit card commission charges:-
- VISA/Mastercard – 1.5 %
- DINERS – 2.7%
- AMEX – 2.0%
- For cancellations, within 14 days of arrival, all monies will be forfeited.
- Cancellations outside or within our 14-day policy; a $50.00 administration fee will apply.
- Approved refunds by management, all credit card taxes will be forfeited.
Terms & Conditions
- Exmouth Escape Resort assumes no responsibility for loss of money, jewels or other valuables
- The Villa should be locked if unattended and that parking is at the guests’ own risk
- No pets are allowed and the Villa to be left clean and tidy including all dishes to be washed and put away. Failure to comply *extra cleaning fee may apply
- The liability for this account is not waived and the guest is held personally responsible for damages, missing inventory and in the event that the indicated person, company or association fails to pay for any part of the full amount of the invoice charges accrued during the stay.
- Authority is given to the Exmouth Escape Resort to process credit card payment 14 days prior to check-in
- Extra charges for additional persons apply and need to be registered at the reception immediately.
- The Villa is non-smoking and the Exmouth Escape Resort has authority to recover any cost enquired due to smoke damage.
Special and Hot Deals Extra Terms and Conditions.
No Cancellations. No refunds. School Holidays and Public Holidays incur a change charge to the full upgrade to rack rate.
For any questions please do not hesitate to contact our staff at the front office.
Thank you kindly,
Your Exmouth Escape Resort Team.